Shipping Policy — Last Updated: September 30, 2026
Getquiplife Shipping Terms
Where We Ship From
All orders ship from our facility in Livonia, Michigan, United States. We do not ship from overseas warehouses. Tracking information will originate from a U.S. location.
Where We Ship To
We currently ship to the contiguous United States only. This means the lower 48 states. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses at this time.
Order Processing
Orders are processed within 1–2 business days after payment is confirmed. Orders placed after 2:00 PM ET on a business day, or on weekends or holidays, begin processing on the next business day.
Delivery Time
After shipment, delivery within the contiguous U.S. typically takes 3–5 business days. This is an estimate based on standard carrier transit times. Remote areas may take slightly longer.
Shipping Cost
Free shipping on all orders. There are no minimum order requirements, no handling fees, and no surcharges based on weight, size, or destination within our service area.
Carriers
We use reputable U.S. logistics carriers. The specific carrier is assigned at shipment based on your delivery address and package size. Your shipping confirmation email will include the carrier name and tracking number.
Tracking
Every order receives a tracking number. We email it to you when your package leaves our facility. If you do not receive tracking within 3 business days of ordering, contact info@getquiplife.com.
Address Changes
If you need to change your shipping address, email us immediately. Once an order is in transit, the address cannot be changed. Getquiplife is not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
If tracking shows no movement for more than 5 business days, contact us. We will open a trace with the carrier. If the package is confirmed lost, we will reship or refund at our discretion.
Damaged Packages
If your package arrives visibly damaged, photograph the packaging before opening it if possible, and contact us within 48 hours of delivery. Do not discard the damaged item or packaging until the claim is resolved. We will arrange a replacement or refund.
Order Cutoff Times
| Order Placed | Processing Begins |
|---|---|
| Before 2:00 PM ET, Mon–Fri | Same business day |
| After 2:00 PM ET, Mon–Fri | Next business day |
| Saturday or Sunday | Next business day |
| U.S. federal holiday | Next business day |