Effective Date: September 30, 2026
30-Day Returns. Free Return Shipping. No Restocking Fees.
We want you to be satisfied with your Getquiplife purchase. If something is not right, you have 30 calendar days from the date of delivery to request a return.
What Can Be Returned
To qualify for a return, the item must meet one of these conditions:
- Unused and in original packaging — the item is unworn, unwashed, and includes all original packaging, tags, and accessories.
- Quality issue — the item arrived defective, damaged, or not as described.
Items showing signs of use, missing original packaging, or returned after the 30-day window may be refused or subject to a partial refund at our discretion.
How to Start a Return
- Email info@getquiplife.com with your order number and the reason for return.
- We reply within 1 business day with a Return Authorization (RA) number and return instructions.
- Pack the item securely and write the RA number on the outside of the package.
- Ship the package to:
Getquiplife Returns
30679 Grandon St
Livonia, MI 48150
United States
Do not ship a return without an RA number. Unauthorized returns may be refused.
Return Shipping Cost
Free. We provide a prepaid return label for all approved returns within the contiguous U.S. There is no cost to you for returning an eligible item.
Restocking Fee
None. We do not charge restocking fees under any circumstances.
Refund Timeline
Once your return arrives at our facility:
- We inspect the item within 1–2 business days.
- If approved, we issue the refund to your original payment method.
- The refund will appear on your statement within 7–10 business days, depending on your bank or card issuer.
Exchanges
We do not offer direct exchanges at this time. If you need a different item, please return the original for a refund and place a new order.
Non-Returnable Items
The following are not eligible for return unless they arrive defective:
- Items marked “Final Sale” at the time of purchase
- Intimate or personal-care products that have been opened
- Gift cards
Damaged or Defective Items
If your item arrived damaged or defective, contact us within 48 hours of delivery with photos. We will cover return shipping and issue a full refund or replacement.
Late or Missing Refunds
If it has been more than 10 business days since we confirmed your refund and you still do not see it, first check with your bank or card company. If it is still missing, contact us at info@getquiplife.com and we will provide a refund transaction reference.
Independence
Getquiplife is an independent brand. We are not affiliated with, endorsed by, or connected to any other brand, retailer, or marketplace.